Collection & Recovery Services | Customer Support | Operations Team
Feature Snapshot
Allocation and Planning
Assign the right Field Executive to handle each overdue case, so no PTP follow up gets dropped.
Real Time Case Allocation
Allocate Field Agent cases in real time which directly impacts the collection process.
Priority & Planning
Set case priority and plan the day/week/month of the collector.
Bulk Allocation
Maximize the use of field Executive time and skills by distributing a bulk of cases, leading to improved productivity and case handling efficiency.
On-the-Fly Notifications
A real-time notification system ensures that field agents get live updates on case allocations and planning changes, keeping their schedules current and actionable.
Tele-caller
Our tele-callers offer solutions customized to fit your needs, ensuring high-quality service and expert advice with every interaction.
Dailer​
Take Online Payments
Set Follow-Up for Executive
Investigate Details Information
Historical Call Actions
On-field Executive
Enhance field efficiency and decision-making, tailored to simplify tasks for executives in the field
Collection Module
Collect full and Partial payment for Overdue cases.
Supervisor
Bird-eye view on all the field Executive performance.
Followup Module
Take action on the cases and set the next action details.
Multiple Payment Modes
Choose payment mode of your choice(Cash, Online)
